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Connected!: How #platforms Of Today Will Become Apps Of Tomorrow Download Epub Mobi Pdf Fb2

Connected!: How #platforms Of Today Will Become Apps Of Tomorrow Download Epub Mobi Pdf Fb2

 

 

 

Connected!: How #platforms of today will become apps of tomorrow

by Manish Grover

rating: 5.0 (7 reviews)

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Price reduced to 99c for a limited time as part of introductory offer

Connected! How #platforms of today will become apps of tomorrow and how to #connect and create an exceptional #CX in the new world order

The most important question for our businesses today is: How will we stay relevant?

It is absolutely critical to stay ahead of competitive trends, think of the approaches we want to adopt, and begin implementing them NOW, so we don’t have to struggle to play catch up.

The promise of the future is that the world will be connected. But it won't be just about developing platforms. In fact the platforms we are building today will be inadequate to drive customer engagement and commerce of the future.

Why is that? It's simply because our customers are human, and connected. In fact, the focused and specific platforms of today will become components of much larger platforms. These larger interconnected platforms will logically arise as a result of collaboration between innovators and their individual platforms. They will connect with each other to complement their own capabilities, and probably also try to compete with one another. The big difference will be in how the logical platforms allow creation of context and value.

As the world changes, we need to create a place in the new order of our customers’ minds. The frameworks in this book will allow you to do exactly that. These include extending customer personas and customers to beyond our own channels and products, creating a 3-Tier loyalty model, engaging customers in context of an ecosystem, and integrating not only all of our own value propositions, but also those of other companies across industries. Finally this book contains 3 important mechanisms for executing successfully on the promise of a connected world.

Connected! How #platforms of today will become apps of tomorrow and how to #connect and create an exceptional #CX in the new world order

 

 

Details:
rank: #673,472
price: $10.83
bound: 169 pages
publisher: CD Press (April 6, 2017)
lang: English
asin: B06Y3SZBZK
isbn:
weight:
filesize: 1890 KB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connected!: How #platforms of today will become apps of tomorrow Manish Grover

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Connected!: How #platforms of today will become apps of tomorrow

Sorry again for the shameless plug! Images are from the bookJust like health insurers are partnering with fitness centers, banks and retailers can join in tooSo Amazon entering physical retail cannot be a threat on its ownAll we need to do is to start putting customers at the center of our universe! Rest will followHeres what everyone else can do to counter this juggernaut: Redefine your identity and start connecting: In todays connected age,we cannot operate in a small silo and expect not to be disrupted.So long as grocers think of themselves as grocers, banks as banks, and pharmacies as pharmacies they will continue to see invasion of broader players into their spaceEach of these innovations is awesome in its own right of courseIt was almost as if they didnt matter because the decision criteria was differentPayments: Then we see the continued rise of seamless payments

 

Its available for 99c only as part of the introductory launch offer! Thats as close to FREE as you can get on Amazon KindleAll parties see increased retention and higher wallet share from the customerTo be clear, online and digital is the way forwardWhen we speak of Omni Channel customer engagement, perhaps this kind of engagement should be a part of that strategyWe thought it will never be clothes, except that we find now that clothes are actually pretty commoditized ifwe know whatwe want, and if weve boughtthembeforeThe Kid PowerProgram This is such a creative program by UNICEF! Essentially,through a fitness wristband, they encourage children and families to be active and unlock points, which in turn are used to unlock nutritional food packets supporting children worldwide that need helpDanske bank launched its digital investment platform (June) to put to work deposits that are earning practically nothing where they are! Sure, all of us need a little cushion for the rainy day but lets face it most of us have way more sitting in our checking accounts than we would likeImages courtesy of Pixabay (image 1, image 2) Share on Facebook Share 0 Share on TwitterTweet Share on Pinterest Share 0 Share on LinkedIn Share 22 This entry was posted in blog and tagged connected, CX, Digital, ecosystem on June 23, 2017 by Manish Grover

 

That was a 500% increase over 2015Studies have shown that our loyalty programs are becoming too discount focused, and customers are getting used to (even waiting for) the discountAll rights reservedThanks to Finextra for the daily sourcesIn fact, customers who have more meaningful touch-points and interactions witha brand or product are likely to spend more and be more loyal.An engagement program like this solves that problem comprehensivelyIt does take a lot of make a change, however incremental it may bealready on this bandwagon

 

Im sure better things are coming soonHow can we translate the promises we make in our advertisements and slogans into physical experiences? If we claim trust, do we deliver it during and after purchase? Second, how do we start providing advice instead of just sellingwere not important at allBut the UNICEF model shows how with a little bit of creativity, we can adapt our customer engagement models to become an integral part of our customers livesThese 2 capabilities together are a lynchpin of modern commerceThese two capabilitieshelp get customers in, and then all these customers have frictionless (and free) access to commerce transactionsFintech Innovation Watch Whats next! Leave a reply Theres so much is happening in the financial services world that its enough to make your head spinI encourage you to take a look at the programThese are alltable stakes b2ff6ad845

 

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